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Does this sound familiar?
- Keys left indoors after the door closes
- Lost keys with no spare available
- A key or lock that will not operate
Your door and lock matter.
A closed latch, a deadlocked door and a failed multipoint mechanism present different problems. Describe what happened before the door stopped opening.
What to expect.
Have your postcode ready and explain your authority to access the property. You may be asked for evidence of permission before entry work proceeds.
Avoid forcing the handle, climbing to upper windows or attempting to remove the lock yourself.
What influences the cost?
The lock design, whether the door is deadlocked, existing damage and any agreed parts influence cost. Non-destructive entry cannot be guaranteed.
Service starting prices
Emergency door opening
from £69
Starting prices depend on the lock, the work and the parts required. Ask for a total quote confirming attendance, labour, parts and any applicable VAT before agreeing to the work.
Check where we can help.
Our listed service area includes 84 specific outward postcode districts in selected N, NW, W, SW, HA, UB and SM areas. We do not cover every district within these prefixes. Contact us to confirm availability.
Find your postcode districtA few useful answers.
Can you help when my keys are inside?
Yes, tell us whether there is a key in the inside of the lock and whether the door was locked or simply pulled shut.
Do I need proof that I live there?
Be prepared to establish your authority to enter. Explain if your identification is also locked inside.
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