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Does this sound familiar?
- The front door has latched behind you
- Your keys have been lost
- A deadlock will not operate
Your door and lock matter.
Timber doors may have a latch and a separate mortice lock. Composite and uPVC doors often have several locking points. Tell us which locks were engaged.
What to expect.
Explain the door type, your postcode and whether children or vulnerable people are inside. Have evidence of your right to enter ready where possible.
Do not climb drainpipes, use ladders to upper windows or leave children unattended while searching for access.
What influences the cost?
A simple closed latch differs from a deadlocked door or failed mechanism. Any replacement lock or extra work should be included in the quote.
Service starting prices
Emergency door opening
from £69
Starting prices depend on the lock, the work and the parts required. Ask for a total quote confirming attendance, labour, parts and any applicable VAT before agreeing to the work.
Check where we can help.
Our listed service area includes 84 specific outward postcode districts in selected N, NW, W, SW, HA, UB and SM areas. We do not cover every district within these prefixes. Contact us to confirm availability.
Find your postcode districtA few useful answers.
Should I try pushing the door harder?
Avoid repeated force. It can damage the frame and make an existing lock or alignment problem worse.
What if I rent my house?
Check whether your landlord or managing agent can provide an authorised spare and tell us about any relevant access arrangements.
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