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Does this sound familiar?
- An authorised owner cannot access a safe
- A safe key or keypad will not operate
- You need advice on an appropriate specialist
Your door and lock matter.
Domestic and commercial safes vary considerably. The model, lock type, fault and ownership evidence determine what assistance may be appropriate.
What to expect.
Provide information from visible markings without posting security details publicly. We’ll discuss whether this is work we can arrange or whether a specialist is needed.
Do not force, drill or dismantle a safe. Follow the manufacturer’s instructions for routine battery maintenance only.
What influences the cost?
The safe’s construction, locking system and fault influence any quote. Do not assume a standard door-opening rate applies.
Service starting prices
Emergency door opening
from £69
Lock change
from £49
New lock installation
from £89
Starting prices depend on the lock, the work and the parts required. Ask for a total quote confirming attendance, labour, parts and any applicable VAT before agreeing to the work.
Repair and specialist work is quoted after assessment. These starting amounts apply to the named services if required; they are not a fixed price for every fault.
Read our pricing explanationCheck where we can help.
Our listed service area includes 84 specific outward postcode districts in selected N, NW, W, SW, HA, UB and SM areas. We do not cover every district within these prefixes. Contact us to confirm availability.
Find your postcode districtA few useful answers.
Can every safe be opened on a routine visit?
No. Safe opening needs a specific assessment and may require a separate specialist.
Will you need ownership evidence?
Be prepared to establish ownership or authority to access the safe before any work is agreed.
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