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Does this sound familiar?
- A key has snapped in the cylinder
- A fragment prevents another key entering
- A worn key has broken while turning
Your door and lock matter.
Extraction depends on the fragment’s position and the condition of the lock. A broken key may also indicate a stiff mechanism or worn cylinder.
What to expect.
Keep the remaining key piece if available. After removal, the lock should be assessed to understand why the key broke and whether it is suitable for continued use.
Do not add glue, insert another key or push improvised tools into the keyway.
What influences the cost?
The fragment position, lock damage, access and any replacement parts influence the quote. Extraction is not a guarantee that the existing lock can be retained.
Service starting prices
Emergency door opening
from £69
Lock change
from £49
New lock installation
from £89
Starting prices depend on the lock, the work and the parts required. Ask for a total quote confirming attendance, labour, parts and any applicable VAT before agreeing to the work.
Repair and specialist work is quoted after assessment. These starting amounts apply to the named services if required; they are not a fixed price for every fault.
Read our pricing explanationCheck where we can help.
Our listed service area includes 84 specific outward postcode districts in selected N, NW, W, SW, HA, UB and SM areas. We do not cover every district within these prefixes. Contact us to confirm availability.
Find your postcode districtA few useful answers.
Can I glue the key together?
Do not put glue in the lock. It can damage the mechanism and complicate assessment.
Will I need a new lock?
It depends on the cause of the break and the lock’s condition. The options should be discussed after assessment.
Related help.
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Lock replacement
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