Before you get in touch.

Can you help if my keys are inside?

Yes. Tell us whether the door was simply pulled shut or locked, and whether a key is in the inside of the lock. We’ll discuss the appropriate options and confirm availability.

What if my door will not open from the inside?

Tell us whether you have another safe exit and what happens when you use the key and handle. If anyone faces immediate danger, call 999.

How is the price confirmed?

Explain the problem, postcode and door type. The proposed work and quote should be discussed before work starts, including any parts and additional work that may be needed.

Which parts of London do you cover?

We cover Greater London. Enter your full UK postcode to check coverage and contact us for current availability.

Can I send a photograph on WhatsApp?

You can choose to send a photo of the door or visible lock to help explain the problem. Avoid including people, identification documents, keys in detail or other sensitive information.

Do you offer car locksmith services or key cutting?

No. This website covers property door, lock, window and specialist safe enquiries. Automotive locksmith services and key cutting are not offered.

About the work.

Can every door be opened without damage?

No. Some faults or lock types require a different approach. The options and possible damage should be explained before work.

Will I be able to lock it afterwards?

Discuss how the door will be made secure and whether parts are needed before authorising the job.

Does a new cylinder fix every uPVC fault?

No. The cylinder and multipoint gearbox do different jobs. Replacing the wrong part may leave the underlying fault unresolved.

Can weather affect a door?

Door fit can vary, but stiffness should not be assumed to be harmless. The door and mechanism need assessment.

Looking for practical guidance?

Our guides explain useful next steps without risky do-it-yourself entry instructions.

Explore the practical guides