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Does this sound familiar?
- A cylinder or lock has been damaged
- A door no longer closes securely
- You need to discuss replacement locks after a break-in
Your door and lock matter.
Damage may extend beyond the lock into the frame, hinges or door. Some repairs need a separate door or glazing specialist and should not be assumed to be part of a lock replacement.
What to expect.
Tell us what is damaged and whether the police have finished examining the entry point. Discuss the immediate security plan and any further work needed.
If an intruder may still be present or there is an immediate threat, call 999 and move to safety.
What influences the cost?
Damage extent, replacement hardware and any temporary or specialist work affect costs. Keep invoices and confirm requirements with your insurer.
Service starting prices
Emergency door opening
from £69
Lock change
from £49
New lock installation
from £89
Starting prices depend on the lock, the work and the parts required. Ask for a total quote confirming attendance, labour, parts and any applicable VAT before agreeing to the work.
Repair and specialist work is quoted after assessment. These starting amounts apply to the named services if required; they are not a fixed price for every fault.
Read our pricing explanationCheck where we can help.
Our listed service area includes 84 specific outward postcode districts in selected N, NW, W, SW, HA, UB and SM areas. We do not cover every district within these prefixes. Contact us to confirm availability.
Find your postcode districtA few useful answers.
Should I touch the damaged lock?
Follow police advice before disturbing a potential crime scene. Personal safety comes first.
Can you guarantee an insurance claim?
No. Coverage and claim decisions are for your insurer. Ask what documentation they require.
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