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Does this sound familiar?
- Your flat door has closed with keys inside
- The key no longer opens your flat
- Access is blocked by a shared entrance problem
Your door and lock matter.
Communal entrances, access-control systems and fire doors can be subject to building management requirements. Permission for your flat does not automatically authorise changes to shared doors.
What to expect.
Contact the concierge or managing agent if appropriate. Tell us about the building entrance, your door and any approved access arrangements.
Do not wedge communal fire doors open or alter door closers.
What influences the cost?
Door construction, lock type and access arrangements influence the work. Communal systems may require the building’s appointed specialist.
Service starting prices
Emergency door opening
from £69
Starting prices depend on the lock, the work and the parts required. Ask for a total quote confirming attendance, labour, parts and any applicable VAT before agreeing to the work.
Check where we can help.
Our listed service area includes 84 specific outward postcode districts in selected N, NW, W, SW, HA, UB and SM areas. We do not cover every district within these prefixes. Contact us to confirm availability.
Find your postcode districtA few useful answers.
Can you change a communal entrance lock?
Work on shared entrances needs the appropriate building authority and may need a specialist. Tell us about it before arranging attendance.
What if my flat has a fire door?
Identify that when you contact us. Any proposed work must take the door assembly and its requirements into account.
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