Check your NW1 address and access.

Enter your full postcode or NW1 in the checker. An NW1 match confirms listed coverage, rather than a booking, arrival time or technician location. NW1 and NW10 are separate districts; use your complete postcode when arranging assistance.

Which door is causing the problem?

For a house, explain which entrance is affected and whether the door latched shut or was locked with a key. For a flat, distinguish the communal entrance from your own door. Tell us about any concierge or managing-agent access arrangements; work on shared hardware needs the appropriate authority.

Make the first call useful.

Have your postcode ready and say whether you are inside or outside. Describe keys left indoors, a cylinder that spins, a loose handle or a multipoint door that stays jammed. Mention the door material and whether another safe exit is available. Do not force the key or dismantle the mechanism.

Confirm the work and total quote.

We’ll discuss current availability and the proposed assessment. Ask what the quote covers and how any additional parts or work will be agreed. Opening the door and fixing the underlying fault can be separate tasks.

Our starting prices

Emergency door opening

from £69

Lock change

from £49

New lock installation

from £89

Starting prices depend on the lock, the work and the parts required. Ask for a total quote confirming attendance, labour, parts and any applicable VAT before agreeing to the work.

See the pricing explanation and ways to pay

More local information.

Our North West London hub lists every approved NW district. It describes service coverage without claiming local offices, completed jobs or guaranteed travel times.

Browse North West London coverage
Can I book just by checking NW1?

No. The checker confirms listed coverage. Call or WhatsApp to discuss suitability, current technician availability and the quote.

Can you help with a shared entrance?

Describe the system and who can authorise work. A building’s appointed specialist may be needed for communal access-control hardware.